Touching the lives of those young and old, through community service

NUS students (from left) Dewi Murni Bte Musa, Lim Si En and Hope Sng Xin Le share a passion for helping others through their volunteer work at the NUS Community Service Club (NUS CSC). They were among those recognised at the annual NUS CSC Colours Awards held in September 2024.

Whether it is providing academic support to vulnerable youth or befriending seniors living alone, heartwarming stories of NUS students working to uplift local and regional communities abound each year. Embodying the University’s spirit of service to country and society, members of the NUS Community Service Club (NUS CSC) have been key drivers of volunteerism among our student population over the past 22 years.  

Through NUS CSC programmes, more than 1,300 NUS students clocked close to 15,500 volunteer hours in the last academic year. Three of the club’s members share what inspired their passion for service, the various ways they are making a difference in the community and how their efforts have enriched the lives of many – including their own.

Dewi Murni Bte Musa: Leading change through community service

Dewi Murni Bte Musa, a Year 4 student at the NUS Faculty of Science, began volunteering at the age of 16. But it was a seemingly ordinary day chaperoning primary school students for a national education show in 2018, held in conjunction with Singapore’s National Day Parade, that ignited her passion for community service.

At the end of the show, a primary schooler, beaming with excitement, thanked her for the day he had and told her that he aspired to be like her in the future. “It was a touching moment that made me realise the power of making someone’s day,” said Dewi, recalling that pivotal moment.

Since then, Dewi has dedicated herself to various community projects, both within and beyond Singapore. Now, in her fourth year at NUS CSC, Dewi has been elected the Club’s president, and set her sights on making an even bigger impact.

As part of the C.A.N. Consult under Project C.A.N. XXI, the student volunteers visited rental blocks to gather information about the residents’ preferred items and find out whether they required any assistance from the community centre.

Reflecting on her time at NUS CSC, Dewi shared that her involvement in various programmes and projects played a significant role in her personal development. For example, as former Assistant Project Director, Dewi led a team of nearly 160 volunteers in Project C.A.N. XXI to prepare specially curated care packs containing food and essential items for low-income households in Choa Chu Kang and Tampines. The massive undertaking sharpened her organisational skills and taught her the importance of adaptability in team dynamics.

Yet, it was her moments of connection with community members at one NUS CSC Day that stood out most vividly to her. The annual event brings together NUS CSC’s four main sectors – children and youth, persons with intellectual disabilities, the elderly and those with life-limiting illnesses and healthcare. As a game master for the day, Dewi met a secondary school student from one of their partner organisations who told her that it felt like a dream to come to NUS. Her words struck a chord with Dewi who was reminded of her own childhood, when a university education seemed like an unattainable dream. “I’m the first in my extended family to attend university, so growing up, I didn’t really have anyone to talk to about getting a higher education,” she said. “But I was so happy that through CSC Day, we were able to give this young girl that opportunity,” she added.

Empowerment for youth and children is a cause that resonates with Dewi deeply, and she aspires to one day, build a passion project working with schools in rural areas, particularly in Indonesia, where she is fluent in the language and familiar with the culture.

As the incoming president of NUS CSC, Dewi envisions a club that not only mobilises volunteers but also fosters leadership and personal growth for its members. “We want to ensure that our volunteers are adequately prepared before they engage with community members and cultivate an environment where they can thrive as volunteer leaders,” she said. “I also want to see our club evolve to meet the changing needs of both our volunteers and the community.”

Led by Dewi (front row, second from right), the NUS CSC’s 23rd Management Committee plans to enhance the Club’s systems and processes to ensure volunteers are adequately trained, programmes remain relevant to meet the needs of the community, and a culture of leadership development is fostered for club volunteers.

For those considering joining NUS CSC, Dewi encourages them to embrace the experience with an open mind and a willingness to learn. “It’s all about stepping out of your comfort zone and discovering the impact you can make,” she says, inviting new volunteers to share in the transformative power of community service.

Lim Si En: Painting lives, one home at a time

Like Dewi, Lim Si En, a Year 3 student at the NUS Faculty of Arts and Social Sciences (FASS), began his volunteering journey in junior college, tutoring primary school students and volunteering his time at national events like the National Day Parade. His passion for service led him to join NUS CSC in his first year at NUS. “Volunteering called out to me more than other CCAs,” he recalled, highlighting the breadth and accessibility of projects that resonate with his desire to help others.

In his second year, Si En took on the role of Project Director for NUS CSC’s annual Paint-A-Home initiative, pouring his heart into every detail of the six-month-long project, from recruiting committee members to collaborating with partner organisations. “Seeing our labour pay off was incredibly fulfilling,” he says, reflecting on the tangible improvements made in the homes they painted.

With paint tubs, brushes and tools in hand, the Paint-A-Home teams sprang into action, making a difference in the homes of low-income families.

For Si En, the initiative was more than just applying a fresh coat of paint; it was about building relationships with community members to understand their needs and preferences, ensuring that his team’s work truly reflected the desires of those they served.

“The initial visit helped break the ice and build rapport,” he explained. This rapport was crucial, as many of the community members they assisted were elderly or from low-income families, facing various challenges. As Si En and most of his team members had no prior experience with painting, they contacted an organisation for painting lessons. The team also held a practice run, painting the multipurpose hall at the PERTAPIS Centre for Women and Girls, which kindly offered them use of the space for a trial session.

“Once we finished painting, the visible improvement felt great. We knew we made a difference,” he shared, acknowledging that their work wasn’t perfect but was heartfelt and impactful.

In addition to the Paint-A-Home initiative, Si En (back row, third from left) seen here with fellow student volunteers, also served as Vice Chairperson and Treasurer for Clementi Youth Sparks, an NUS CSC programme that engages at-risk youth through tutoring and enrichment activities.

Si En’s commitment to the community extends beyond NUS CSC. As a Volunteer Welfare Officer with the Ministry of Social and Family Development since 2023, he conducts check-ins with families at risk of child neglect. “It’s an eye-opening experience,” he admits. “Even as I help others, I learn so much about the challenges they face.”

Hope Sng Xin Le: A heart for service

Taking over the reins from Si En at Clementi Youth Sparks this semester is Hope Sng Xin Le, a Year 2 NUS FASS student who embodies the spirit of service and compassion. Specialising in Social Work and Political Science, Hope’s journey into the realm of social service is deeply rooted in her own experiences and the values instilled in her by her family.

Growing up, Hope faced some challenges in her childhood. “My grandparents helped me through that tough time,” she recalled, citing this early experience as the spark that ignited her passion for social work. 

Another source of inspiration was a documentary that highlighted how exposure to domestic violence can ripple through generations. “It’s important to break the cycle of violence,” she remarked.

Hope’s academic pursuits complement her passion. Studying Political Science gives her insight into governmental structures and resource allocation, while her Social Work studies provide a ground-level perspective on societal issues. “Social work is where my calling is,” she says, expressing a desire to join Child or Adult Protective Services upon graduation to safeguard vulnerable individuals and families.

Hope’s commitment to volunteering blossomed at NUS, where she joined NUS CSC in her first year. At Ethelontêr, the NUS CSC’s orientation camp for incoming NUS students, she was introduced to various volunteer opportunities, including Havenue, a programme supporting individuals with life-limiting illnesses. “Havenue is my happy place,” she states with warmth, volunteering there two to three times a month.

Hope (right) finds the most joy in engaging with patients at HCA Hospice as part of Havenue, a regular volunteering programme at NUS CSC. In the photo, she is helping Uncle Yong Hen, a patient at HCA Hospice, with an art project. (Photo: HCA Hospice)

Her work at Havenue holds a profound significance for her. Engaging with the elderly patients has reshaped her perspective on life and death. One particularly poignant memory is of Uncle Chew, a vibrant 90-year-old she befriended during his last days. His passing, along with that of another patient, reminded her of life’s fragility and the importance of cherishing every moment. “These experiences have shown me how precious life is,” she reflects, prompting her to be more expressive of her love and appreciation for those around her.

In Academic Year 2023/2024, Hope served the highest number of volunteer hours among all NUS CSC volunteers, staggering her time between seven projects throughout the year. Pulling off the 2024 edition of Ethelontêr as Assistant Project Director is something she is particularly proud of and she expressed her deep appreciation for her fellow organising committee members for being a strong support system during the five-month project where things were ‘fast and furious’.

Fifty-six incoming NUS students joined Ethelontêr, the four-day, two-night orientation camp by NUS CSC in July 2024, which involved community members in different areas of volunteerism.

“Prior to university, I thought of volunteering as something that was part of the school requirements. But over the past year, I realised my deeper calling to serve the community. It has strengthened my desire to pursue social work as a major and has been a source of joy and meaning in my life,” said Hope.

Source: NUS News